News & Blog

Retail – Your Gateway to MORE $$$

May 6th, 2013

Proper retailing is a gold mine waiting to be discovered.  No, not discovered by you; discovered by your clients.  It’s important to remember that retail is NOT an add-on.  Instead, it’s a significant part of the service and experience your clients expect and desire.  They are going to buy products, so it may as well be from you.  Research shows that customer satisfaction goes up significantly when you make product recommendations – clients interpret this as a sign you care about them.

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Does FEAR have its grip on you?

September 25th, 2012

The emerging trend of the salon suite concept in the beauty industry has left us with little doubt that suite rental is the way to go.  (And if you missed out on the discussion of why you should join the salon suite revolution, check this out).  But there’s that one pesky visitor that rears its head within every beauty professional seeking to switch over to renting a suite… FEAR!!

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