News & Blog

Retail – Your Gateway to MORE $$$

May 6th, 2013

Proper retailing is a gold mine waiting to be discovered.  No, not discovered by you; discovered by your clients.  It’s important to remember that retail is NOT an add-on.  Instead, it’s a significant part of the service and experience your clients expect and desire.  They are going to buy products, so it may as well be from you.  Research shows that customer satisfaction goes up significantly when you make product recommendations – clients interpret this as a sign you care about them.

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Love Makes the World Go Round

May 14th, 2012

Your customers are your greatest assets.  We have all heard this before and we all know it’s true.  Without them, we’d be bored out of our minds and wouldn’t be able to pay our bills.  So we need to make sure we show our clients how much we appreciate them and thank them in a way that they’re sure to enjoy. When you show them some love, good things will come back to you, too!

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